Terms & Conditions
Shop information
Kimonoya Japan
Address
1-9-13 Uemachi Chuo-ku Osaka 5400005 Japan
Phone
81-6-7493-9415
Contact person
Eisaku Hida
Shipping & Handling
Shipping fee - you pay when you purchase.
The shipping fee table is here : http://www.kimonoya-japan.net/help
Import duties, taxes and charges are NOT included in the item price or shipping charges. These charges are the buyer's responsibility.
TAX will be charged when you receive your item. Most of the country in Europe charge you VAT. Please pay it to the delivery person.
The shipping fee table is here : http://www.kimonoya-japan.net/help
Import duties, taxes and charges are NOT included in the item price or shipping charges. These charges are the buyer's responsibility.
TAX will be charged when you receive your item. Most of the country in Europe charge you VAT. Please pay it to the delivery person.
How to Order
Shipping timeframe
We ship your item in a few days after we receive your payment. Normally it takes 2-3 days by DHL, 5-7 days by EMS, or 2-6 weeks by SAL for you to receive your item.
Payment
Credit Card, PayPal
Exchanges/returns/cancellations
Vintage kimono - we don't accept the return. Please be sure that they are used clothing and very old.
New item - You can return all defective items no more than 5 days from the date of receipt. Contact us first.
Customer is responsible for all shipping charges of returned items.
The item cost (shipping fee is not included) will be refunded after we receive return item.
New item - You can return all defective items no more than 5 days from the date of receipt. Contact us first.
Customer is responsible for all shipping charges of returned items.
The item cost (shipping fee is not included) will be refunded after we receive return item.
Regulatory license information
Secondhand dealer license in Osaka, Japan